08-03-2015 14:42
08-03-2015 14:54
09-03-2015 19:00
Hi @Anonymous User
I have sent you a private email regarding this.
Please also be aware of our device management article.
Hope that helps.
Thanks,
Rich
The NOW TV Team
23-08-2015 20:48
I am used nowTV on only 2 devices however getting "your device activity limit has reached" error and cannot watch anything now. Please help
25-08-2015 19:38 - edited 25-08-2015 19:39
Hi @Anonymous User,
Sorry for the late reply.
I have reset your device slots. You can now add 4 new devices.
Please also have a look at our Device Management help page for info on our limits for adding/removing devices.
Hope that helps.
Thanks,
Rich
The NOW TV Team
23-01-2016 17:33
yeah, same is here. i use only two pc's for watching nowTV. On my boyfriends pc it is still working, but not anymore on mine. Could u please help me out ? thanks in advance.
28-03-2016 23:52
Hi Rich-L, Can you do the same for me please and refresh my device slots ? Birgit suppose to help but has not got back to me. Thanks
31-03-2016 13:40
Hi @Anonymous User,
Thanks for getting in touch with us here at NOW TV.
I believe that your issue has now been resolved.
If you have any other questions, please feel free to get back in touch.
Thanks,
Karl
25-03-2016 22:08
After spending hours updating windows 8, silverlight, adobe flash player and java.
Making sure the settings correct and gone through all the troubleshooting I still can't view any movies.
I've gone from black/blank screen to 'Your device activity limit has been reached, you cannot add another device'
wtf is going on !!??? The device (my laptop) is already added and is visible in my device list so wtf wont it work...huh ??
I must be stupid for signing up Now TV again after all the crap I went through last time I signed up.
I come back 1 year later hoping things have improved but NOPE here we go again.
Before you ask Netflix and Amazon Prime works just fine on my laptop...funny that... its ###### Now TV.
Any help ?
28-03-2016 15:28
Hi @Anonymous User
Thanks for your post.
Sorry to hear that 😞
Can you try now to play out on your laptop and let me know what happens?
Birgit
NOW TV Team