19-10-2015 20:08
I have had my now box for a month now and it has worked fine upto now.
All I get is the white power light flashing and nothing else.
20-10-2015 15:01
Hi @Anonymous User
Thank you for your post.
Please reset your box at the reap using a pin or paperclip, holding for at least 10 seconds.
This will take you back to the 'lets get started' screen
Regards
Sue
NOW TV Team
27-04-2017 13:12
Hi, Spenser light blinking. Changed batteries in rooted, so that is not the problem -- help !
11-01-2019 19:15
hi,
i have the exact same issue except mine is with the NOW tv smart stick.
for a good couple of weeks it was working fine. set up fine. no issues. then all of a sudden it wouldnt load any of the apps, kept stating a connection error. wifi works fine, always have, had no problems and nothing has changed at all. now when i go to turn it on, it goes to the start up screen for a few seconds and then nothing. it cuts off to a no signal screen and there is a white flasing light on the stick. ive followed all the advice online about resetting and it doesnt seem to work. i went to try it again the other day and now the remote wont even connect to it.
im just so confused and lost. i have no idea what to do other than launch it out the window. is there a way of fixing it ?
thanks,
kelsey.
11-01-2019 19:39
Hi @Anonymous User
When you said you have tried resetting the nowtv stick, was that a full blown factory reset by holding the reset button on the stick for 6 secs ?
22-09-2019 15:20
My box light just flashes constantly, the nowtv screen pops up for about 2 seconds then just disappears again
22-08-2020 18:21
I have put pin in back got to let's get started screen but it's not picking up signal from handset. Have put new batteries in handset still not working can u help
23-08-2020 8:30
@Anonymous User
Under battery cover on remote, find small black button, and hold it down for five seconds.
21-10-2015 2:57
16-04-2016 19:58