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Anonymous User
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Now TV stuck on screen saver

Hi, I have had my now to box for quite a while now with no problems what so ever, but after a home move And the Internet was put back on I plugged the box back in to the TV it connected with the router and then internet with no problems it then fine an update, but after it restarted it is now stuck on the screen saver with the play symbol bouncing. Know matter what buttons I press on the controller nothing seems to work. I have done the resets a couple of times and in plugged it for a day or so.
2 REPLIES 2
Anonymous User
Not applicable

Hi @Anonymous User

 

Thank you for your post.

 

I have emailed you about this

 

Regards

 

Sue

NOW TV Team

Anonymous User
Not applicable

Have exactly the same issues. Have spent ages getting a valid code via live chat. Very annoyed as have now lost a whole day of my measly 14day trial. Was a month when bought my box. There's no phone to talk to now anymore. This makes it really difficult to resolve problems. The code didn't work either so had to agree to take money after trial option. Strangely the only app working on my now tv box is sky store inviting me to spend more money.