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Anonymous User
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Nothing's playing

I've got an entertainment pass, and am trying to watch Bob's Burgers, but all I get is the spinning 4 blobs. Tried some other shows and the same- spinning blobs abd nothing else. My box can clearly connect to the internet, and it's firmware has been upgraded etc, but nothing. Not happy.
12 REPLIES 12
Anonymous User
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And again (was also like this yesterday). Just spinning blobs, nothing playing.
Anonymous User
Not applicable
Just done the hard reset and faffed around updating everything entering my details again etc and still, spinning blobs, nothing playing.
Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for posting, sorry to see you're getting the spinning balls again. Can you try a factory reset for us and if possible are you able to bring the router and the box closer together?

 

Are you having issues with any other device? Can you try the router channel change again for us.

 

Cheers

Ranj

NOW TV Team