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Anonymous User
Not applicable

I want a refund

I have not had the internet for over 4 months tried cancelling my passes tried changing my card details tried finding a means of contact on the site nothing works!!!

i am paying for entertainment and movie passes I cannot watch or cancel every month I'm so mad I would like a full refund and you to stop taking money

1 REPLY 1
SeeMoreDigital
Legend 5
Legend 5

Hi and welcome to the forum,

 

I suggest you access the forums 'live chat' facility (preferably by using a Windows or Mac computer, not a mobile device) between 08:00-24:00Hrs and explain your requirements to them. Here's what you need to do: -

 

  • Click on the following: Manage my account link.
  • Scroll down to the 'Contact Us' button (on the bottom left of the web page) and click on it.
  • A new web page should open up with the 'Live Chat' button at the top right of the page.
  • Click on the 'Live Chat' button and a new window should open up, with a range of drop-down options and a 'Request Chat' button.

 

Cheers