24-08-2015 21:24
Solved! Go to Solution.
25-08-2015 9:09
@Anonymous User if your account shows that you will pay £6.99 in a months time you didn't enter the code. Get the laptop out, and head to My Account. On this page is an Apply Voucher link, click that and enter the code, your 3 months should then start once the pound offer ends.
04-07-2017 15:49
25-08-2015 11:03
28-08-2015 20:45
Hi am having problems redeeming my 3 month Entertainment Pass. Have a code to enter - can anyone else - losing the will to go on round and round in circles with no-one to call....
28-08-2015 20:50
28-08-2015 20:57
On a laptop - can't see any voucher link - what should I be looking for?
28-08-2015 20:58
@Anonymous User if you are a new customer head to http://www.nowtv.com/promo/activate
If you are an existing one visit My Account and click on the Apply voucher link.
28-08-2015 21:01
Hi - sorry but can't see the 'Apply voucher' link - am signed in to my account. Cheers
29-08-2015 17:42
Hi @Anonymous User,
When you're signed in and click on the My Account tab, does it take you back to the NWO TV Homepage? If so, it means you didn't complete the NOW TV account registration process.
To complete your account please try the following:
Hope that helps.
Thanks,
Rich
The NOW TV Team
04-10-2015 17:22
HI I've had this problem. I've had an account for a couple of months and paid for August. We had bought a new PS4 with a 3 month entertainment pass from GAME and have a voucher to apply for this but it won't let me add voucher under my account? I could apply voucher for sky movie or sports but the link under EMP is not there. just says my payment couldn't be processed (because I don't get paid until tomorrow).
would set up a new account (tried for my daughter) but it still wants a credit card which seems silly?
05-10-2015 16:51
Hi @Anonymous User
Thanks for getting in touch, sorry to hear you've had issues applying your voucher. I will send you an e-mail shortly. Please keep an eye out on your inbox.
Cheers
Ranj
NOW TV Team