26-07-2013 8:19
Hi,
Can I still use the BBC iPlayer etc if I am not paying £8.99 per month?
How much do the movies coat after 3 months?
Is this service available in Ireland?
Kind regards
13-07-2016 14:46
thanks but i am still being charged
13-07-2016 15:20
Hi and welcome to the forum @Anonymous User,
The most probable reason why you've been charged is because all the NOW TV service(s) you've subscribed to 'roll on' automatically if they're not cancelled prior to any 'free trial', 'voucher pass' or 'monthly' subscription expiring!
That being said, provided you have not viewed any content (which the NOW TV people will thoroughly check) you should be able to get some or all of your subscription payments returned to by contacting a NOW TV representative via the forums 'Live Chat' facility.
The easiest way of contacting 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
Cheers
And just-so other NOW TV customers know: -
13-09-2015 9:53
Do I have to pay a sub to view iplayer etc
13-09-2015 9:56
@Anonymous User you don't need a subscription, however they require a card on file for an active account, and an active account to use the box. I'd suggest enabling the payment pin.
13-09-2015 9:57
how can I register without choosing a sky package to pay
13-09-2015 10:36
@Anonymous User http://www.nowtv.com/promo/activate the first button should be a purchaseless option.
21-10-2015 12:33
@Anonymous User wrote:@Anonymous User http://www.nowtv.com/promo/activate the first button should be a purchaseless option.
The first button takes me to login page where, as a new user, I have to select a pass. Help please.
22-10-2015 12:26
Hi @Anonymous User
Thank you for getting in touch, sorry to hear you're having issues here. I will send you an e-mail shortly so keep an eye out on your inbox.
Cheers
Ranj
NOW TV Team
22-10-2015 12:36
Thanks for your reply. Its for a friend who wants to try the box to see if his wifi is strong enough (yes I know the black one allows a wired conenction). I've just workied it out. Sign up for the free 1 month pass (films) and that lets you try the box out. Thanks.
09-01-2016 14:49
I cannot access I player. I currently have no pass, and want to just use I player.
how?
i get a pink screen 'no access'