15-05-2016 17:36
I have brought a new nowtv box as the old one stopped working. I am unable to use it as there are 3 devices registered
1-the broken nowtv box
2.the chrome cast -which won't work due to bad signal
3. The iPad.
so basically I've just subscribed for nothing - agree? As I am not allowed to use my new box only the one that's broken!
15-05-2016 17:38
@Mandyjt31 the quickest method is to jump on to Live Chat and explain your situation, they might be able to sort something out for you this month.
Visit http://help.nowtv.com/article/Managing-Devices
and at the bottom will be a Contact Us button, from here Live Chat should be available (hours are 8am-midnight).