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NOW Box

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⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by • Community Manager
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NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

Nowtv broadband router - anyway to reduce power?

I've noticed that the router uses about 8 watts when doing nothing - ie just connected to a laptop. I have a good connection and it's only a couple of feet away. Is there anyway of reducing range and/or power used to run the router? I have previously...

Streaming

Hi, I am wanting to stream a program that's on Discovery+ through the ROKU channel so that I can watch it on tv. Is it possible to do this from my iphone if I'm not using a smart tv?

2 Accounts - 1 Box

I have a NOW TV Box with Freeview (logo in blue). My partner and I have an account each but he would now like to watch his sports on the TV rather than on his Ipad which he has been doing.How do we switch accounts on the TV screen / Now TV box? There...

Broadband outage

My broadband has been down since yesterday evening. There is automated message when calling which says Now is aware of the issue but it would be nice to know how much longer it will take?  I am in Buckinghamshire. Any one else is affected? Thanks 

Broadband outage

Just got through to nowtv, saying the ourage could be up to 48 hours to get the issue resolved. They are working on it but that is all the information she can advise 

Getting Paramount+ on NOW TV box

HiI've looked on the App Store of my Now TV Box but can't find Paramount+.  It's not installed as a default app either when I login.  How would I get Paramount+ on my NOW TV box?

Must join Skyshowcase message

 I don't watch TV much but access Iplayer, ITV hub and Now TV cinema through a YOU view box from Talktalk at £4.99 pcm last payment 19 July 2022.  Now if I switch on I get a message saying I have to join Sky Showcase, which takes you to a link, which...

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