NOW Box

⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this. To help our teams with the investigation can we ask you to reply to this topic ...

NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box. Just select a topic from the list, or scroll down the page to read them all. Introduction to the NOW TV Box NOW TV Box Setup and Troubleshooting NOW TV Box ...

how do i stop my direct debits for now tv

I pay monthly for now tv through dd how do i stop this.

No internet connection

No Internet connection

Iphone

My 5g is faster than my WiFi when trying to connect to the web.any ideas?

Resolved! Pins...

Hello thereDoes anyone know if its possible to use a different Payment Pin to the Parental Pin. Only when you go to change your Payment pin on the correct page and put in the current one, below it asks for a new viewing pin - which kind of defeats th...

How to watch tnt sport

How to watch tnt sports via my now sport membership?.

Watch list

How do I clear the watch list,or my list?

Now tv

My now tv app on my smart tv won’t load. Just doing a circle. all other apps working fine.

Hub 2 connection

I’ve received my hub2 and been notified it’s been activated the problem seems to be the password. Every time i enter it it says it’s wrong and won’t let me connect. All 3 green lights are on. What can I do?

Upgrade to smart box

Good evening,How do you upgrade from the standard black now box to the smart now box please?Many thanks

Wi fi connection error

Have suddenly got an issue with both a now box and now stick. Neither will connect to my Wi if despite saying they re connected they won’t do so. It just says that it has encountered a problem and I should try again. I have tried the live chat and th...

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