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Broadband

Get advice on performance, set up issues & general troubleshooting for NOW Broadband

Content Issues

For missing episodes, sound issues, subtitles and content availability

Community Activity

Cancel a non existing membership

It's several days that I've been trying to cancel some membership that I never intended to get and that I can't see when I go to my membership page and I can't get in touch with anyone so I keep being charged, in the last week I was charged for 2 dif...

Cat by Newbie
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Broadband Price rise 2024

Hi,I saw that the Sky are raising prices from April 2024 - Sky broadband and TV price hike 2024 - what can you do? (uswitch.com)As [voucher code removed] is owned does this effect us and do we have the same rights i.e. can we leave?Thanks!

Default username and password in 2024?

In 2024, and NOW still uses default username and password on their modem? Not even a "Change your password now" prompt? What the horrible security practice this is. Even Virgin Media do better in this front. Is provisioning a secure password and prin...

Why do I have to pay £60 for no reason?

I've been a broadband customer for 2 years and coming up to the end of my yearly contract. Though I would usually just start another 12 month contract, I'm moving abroad in October so it doesn't make sense to.I called to ask what my options are, and ...

acw97 by Newbie
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Payments

Hello Im looking for help please and would like to speak to a adviser but all i seem to get is the annoying chat bots and then was told to come here i signed up for now tv and then different mounts have been takeeeeen from my account im rather confus...

zykta by Newbie
  • 26 Views
  • 2 replies
  • 0 thanks
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