04-11-2015 15:09
07-06-2016 15:09
Hi,
I'm concerned that my account has not been recognbised as part of the vodafone contract. Yesterday I went to use Now TV for the first time since getting my new contract and it asked me if I wanted to do a two week free trial and then pay after that. I clicked yes as wanted to watch a programme but wanted to double check that it is put down that my account is part of the vodafone contract.
Thanks!
08-06-2016 10:28
Hi @Anonymous User
Did you follow the correct sign up procedure from Vodafone to claim the NOW TV Offer ?
If you already have an Entertainment Pass on your account the Vodafone offer won't apply, I would recommend you cancel this pass and then once it has cancelled to follow the instructions provided by Vodafone to claim this offer.
http://www.vodafone.co.uk/explore/music-tv-and-sports/nowtv/
Thanks
Andy
08-06-2016 11:05
Hi Andy,
I followed the vodafone instructions and went through the link sent to me by vodafone. Can you check to see if my account is through vodafone please? I also used a new email address that has never been used with Now TV before so it shouldnt have shown up as an existing account.
Thanks,
Sarah
08-06-2016 15:37
I will have a look at your account @Anonymous User and send you an email soon.
Thanks
Andy
24-06-2016 7:42
24-06-2016 9:52 - edited 24-06-2016 9:57
Hi and welcome to the forum @Anonymous User,
Perhaps the following Vodafone Promotion topic may provide you with some answers?
EDIT: Out of interest, what model of LG television do you have?
Cheers
27-06-2016 11:55
Hi @Anonymous User
As your Vodafone offer is administrated through Vodafone it won't display the date on our systems.
Vodafone would be able to advise of your end date.
Cheers
Andy
14-07-2016 15:10
14-07-2016 15:20 - edited 14-07-2016 15:20
Hi and welcome to the forum @Anonymous User,
Perhaps the following Vodafone Promotion topic will provide you with some answers?
Cheers
16-07-2016 19:10
Hi @Anonymous User
Thanks for getting in touch with us. I'm sorry to hear you're having issues with setting up via Vodafone.
There's a small guide at the bottom of this Vodafone Offer Page.
Please let us know how you get on.
Thanks
Rob
NOW TV Team