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Anonymous User
Not applicable

‎04-02-2016 18:02

Can I use Sports passes bought from the likes of Currys or do I have to buy online?

I've had the tv for a couple of years and only just realised it has NowTV.  I've signed up for it with a day long Sports pass but I can see that Sports passes are available from stores, ebay etc.  Am I able to use these passes or do I have to buy online to use on my TV?

 

Many thanks

 

Paul

0
1 ACCEPTED SOLUTION
Andy
Legend 5
Legend 5

‎04-02-2016 18:10 - edited ‎04-02-2016 18:12

@Anonymous User

 

Welcome to the forum.

 

You can use vouchers as well, it's completely up to you. Just bear in mind that you can't stack passes, so once you've bought a sports pass or used a voucher code you have to watch that pass and wait for it to finish before you can buy another / apply another code.

 

Also note that day and week passes are one-off purchases that don't auto-renew after they expire, but if you decide to go for a month sports pass that will keep renewing each month until you cancel, so don't forget to cancel if you don't want it renewing each month!

 

For details on how to apply vouchers see here

 

http://help.nowtv.com/article/Apply-Voucher-Sky-Movies-Month-Pass

View solution in original post

5 REPLIES 5
Andy
Legend 5
Legend 5

‎04-02-2016 18:10 - edited ‎04-02-2016 18:12

@Anonymous User

 

Welcome to the forum.

 

You can use vouchers as well, it's completely up to you. Just bear in mind that you can't stack passes, so once you've bought a sports pass or used a voucher code you have to watch that pass and wait for it to finish before you can buy another / apply another code.

 

Also note that day and week passes are one-off purchases that don't auto-renew after they expire, but if you decide to go for a month sports pass that will keep renewing each month until you cancel, so don't forget to cancel if you don't want it renewing each month!

 

For details on how to apply vouchers see here

 

http://help.nowtv.com/article/Apply-Voucher-Sky-Movies-Month-Pass

Anonymous User
Not applicable

‎05-02-2016 13:48

In response to Andy's comment

Many thanks Andy - clear now.

 

Regards

 

Paul

Anonymous User
Not applicable

‎07-03-2016 11:36

In response to Andy's comment

I have tried putting the voucher number in and it keeps coming up saying its invalid I got the card from curry's can anyone help

0
commanda6
Legend 5
Legend 5

‎07-03-2016 11:45 - edited ‎07-03-2016 11:46

In response to Anonymous User's comment
@Anonymous User wrote:

I have tried putting the voucher number in and it keeps coming up saying its invalid I got the card from curry's can anyone help

Hi @Anonymous User

have a look at the following help article

 

http://help.nowtv.com/article/Code-not-valid

 

If you need further assistance scroll down to the bottom of the help article click "contact us" and then click "live chat" 

 

Please note the steps I gave to access live chat assume you are using a laptop PC, desktop PC or Mac. Using one of these devices when contacting now TV is in fact recommended. Especially for the live chat contact method

 

Hope that helpsSmiley Happy

I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
Anonymous User
Not applicable

‎07-03-2016 12:20

In response to Anonymous User's comment

Okay will try it thanks 🙂

@Anonymous User wrote:

I have tried putting the voucher number in and it keeps coming up saying its invalid I got the card from curry's can anyone help