17-12-2012 22:18 - edited 17-12-2012 22:20
I have tried several times to login to my account without success. I have had my username sent to me and carefully checked the case. I have then reset the password three times but each time it will not allow me to log in. Can you help me please?
Thanks for your message.
I have looked at your account and I can see that the reason you are having issues loging in is because you have multiple accounts.
The reason there may have been some confusion is that you seem to have signed up to NOW TV twice, using two different email addresses.
Please ensure you use the correct log in details to use your active subscription.
Hope this helps.
NOW TV Team