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Rookie
mmm68
Posts: 2
Registered: ‎10-01-2013

what is the customer service phone number?

What is the phone number for customer services at Now TV?,  I want cancel my subscription, i think I can do this by turning off the payment pin, but i dont know when it is off.

NOW TV Team (Retired)
Michael-O
Posts: 376
Registered: ‎10-10-2012

Hi mmm68,   I am sorry to hear that you wish to cancel yo...

Hi mmm68,

 

I am sorry to hear that you wish to cancel your subscription. We are a purely on line service and as such we have no phone number.

 

Steps on how to cancel your subscription can be found here.

 

Regards,

 

Michael

NOW TV Team

First Poster
Ryan1942
Posts: 1
Registered: ‎09-07-2013

Re: Hi mmm68, I am sorry to hear that you wish to cancel yo...

I have a problem I have signed up to get my free movies and play station plus trail but have no play station plus ?
NOW TV Team
Michael-H
Posts: 1,041
Registered: ‎28-11-2012

Re: Hi mmm68, I am sorry to hear that you wish to cancel yo...

Hi Ryan1942,

 

Thanks for posting, sorry for your confusion regarding this offer.

 

Hopefully I can help.

 

Provided that you signed up via the offer link and abide by the terms and conditions of the offer, then in line with the terms and conditions of the offer you should receive more info on the offer around 30 days after your free trial ends.

 

Or around 60 days after you signed up.

 

Hope this helps,

 

Michael,

NOW TV Team.

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First Poster
nicholasninja22
Posts: 1
Registered: ‎31-08-2013

Re: Hi mmm68, I am sorry to hear that you wish to cancel yo...

My son stole my card out of my wholet And set up the free 30 day trial on his phone I did not no about it and am very angery at him I want u to cancel the account but if I do it the way u sed I will have to pay 8.99 I will not pay this as I did not want it on my account in the first place what can u do to help me with this
NOW TV Team (Retired)
Mo-D
Posts: 1,335
Registered: ‎17-09-2012

Re: Hi mmm68, I am sorry to hear that you wish to cancel yo...

Hi nicholasninja22,

 

Thanks for getting in touch and sorry to hear this. 

 

If you're in the free trial period and follow the cancellation steps then you're not going to be charged. 

 

Regards, 

 

Mo

NOW TV Team 

First Poster
adamboy
Posts: 2
Registered: ‎10-12-2013

big problem

i have the nowtv app on my mobile of the play store and i have a problem im a member and have been for while but just went to sign in and it wont let me saying my username and password is wong when it isnt ? iv reset password and tryed thats but still says same thing can you help me ? 

First Poster
adamboy
Posts: 2
Registered: ‎10-12-2013

LOL

LOL lol lol lol  lol lol 

NOW TV Team (Retired)
Aaron-S
Posts: 2,005
Registered: ‎31-08-2012

Re: big problem

Hi adamboy,

 

Sorry to hear you are having issues.

 

Can you confirm whether you are able to sign in on a PC and playout for me?

 

Regards,

 

Aaron

NOW TV Team

First Poster
cazzyf
Posts: 1
Registered: ‎23-01-2014

Re: what is the customer service phone number?

hi i cant watch antthing on now tv because its saying i dont have the device registered and i cant register it for a month i dont have any devices registered and im not paying for the subscription if i cant watch anything how to i sort this out