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First Poster
keithsiobhan
Posts: 1
Registered: ‎30-01-2014

PAYMENT FAILURE PAYMENT COULD NOT BE AUTHORIZED

I am trying to sign up I want to buy movies + entertainment but i keep getting this error 

PAYMENT FAILURE

PAYMENT COULD NOT BE AUTHORIZED.

Please change your card details and try again. Error code 1014 

 

I have tried 3 bank accounts all have money in them

 

any ideas?

First Poster
M0000
Posts: 1
Registered: ‎05-02-2014

Re: PAYMENT FAILURE PAYMENT COULD NOT BE AUTHORIZED

im getting the same issue, used 4 cards.

 

Did you manage to get this sorted?

NOW TV Team (Retired)
Aaron-S
Posts: 2,005
Registered: ‎31-08-2012

Re: PAYMENT FAILURE PAYMENT COULD NOT BE AUTHORIZED

Hi M0000,

 

Thanks for getting in contact with us.

 

Can you make sure your card details match the the billing address you have used? Please be aware the authorisation charge will not work on credit.

 

Regard,

 

Aaron

NOW TV Team