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TT
First Poster
TT
Posts: 3
Registered: ‎10-11-2012

How to register

How to install sliver light  in my iPad?  I wanted to register 2 iPads but it said I have already got two devices  

 

First Poster
Amylou
Posts: 1
Registered: ‎06-11-2012

Movies won't play

I registered for the 30 day free trial just a few days ago and everytime i try and watch a movie it tells me I need to subscribe! This is very frustrating. Please help???

NOW TV Team (Retired)
Igor-Z
Posts: 1,479
Registered: ‎20-09-2012

Hi Amylou   Thanks for you post regarding you sign up iss...

Hi Amylou

 

Thanks for you post regarding you sign up issue.

 

Please make sure that you are using the correct Sky ID when signing in as you currently have 2 accounts with NOW TV.

 

Please get back to us if the problem persists.

 

Regards

 

Igor

 

NOW TV Team

 

 

NOW TV Team (Retired)
Si-D
Posts: 1,040
Registered: ‎29-08-2012

Hi TT,   The answers to your questions can be found here...

Hi TT,

 

The answers to your questions can be found here and here.

 

Thanks,

 

Si,

 

NOW TV Team.

 

TT
First Poster
TT
Posts: 3
Registered: ‎10-11-2012

Re: How to register

Sorry I'm not very technical. Does that mean I have to remove the SkyGo from my iPads and use the Sky id on NowTV?

Wouldn't it be easier if I re-register NowTV with a new Sky id rather than removing the SkyGo? Please help!!!
NOW TV Team (Retired)
James-T
Posts: 638
Registered: ‎02-11-2012

Hi TT,   In answer to your comment, we wouldn recommened...

Hi TT,

 

In answer to your comment, we wouldn recommened creating a new NOW TV Account with a different e-mail address, this would enable you to use the maximum 4 devices, 2 with Sky Go and 2 with NOW TV.

 

Hope this helps,

 

James T

NOW TV Team

TT
First Poster
TT
Posts: 3
Registered: ‎10-11-2012

Re: Hi TT, In answer to your comment, we wouldn recommened...

Thank you - I can now watch NOW TV with my existing login but I have to delete my SKYGO from the iPads.  If I want to re-install the SKYGO on the iPads, do I make a new username etc?

Many thanks.

 

Teresa

NOW TV Team (Retired)
Mo-D
Posts: 1,335
Registered: ‎17-09-2012

Re: Hi TT, In answer to your comment, we wouldn recommened...

Hi TT,

 

It sounds like you signed up with your existing Sky iD so your device management will be shared between both services. This is separate from having the NOW TV app or Sky Go app installed on your iPad. You can sign in to the Sky Go app or NOW TV app depending on which service you want to use.

 

Please go to the following link for an explanation on device management.

 

You will need to go to the Sky Go website to remove a device registered with Sky Go.  

 

Regards,

Mo

NOW TV Team

First Poster
NURSE13
Posts: 1
Registered: ‎22-12-2012

cannot register as my interne taddress is already used by sky

cannot register as I am already with sky and only have 1 email address

NOW TV Team (Retired)
Basit-M
Posts: 14
Registered: ‎10-11-2012

Re: cannot register as my interne taddress is already used by sky

Hi NURSE13,

 

You will need to register for NOW TV with a different email address.

Therefore, I will advise you create a new email address for this.

This will will prevent any futures issues including device limitation.

 

I have moved your post here for more information regarding registration.

 

Kind regards,

 

Basit

NOW TV Team