Search

Reply
First Poster
mikey666
Posts: 1
Registered: ‎18-12-2012

Error code 1014

hi kep getting Error code 1014 when signing up  for free trail read other pages tied other cards i got money in bank please help

NOW TV Team
Sarah-C
Posts: 238
Registered: ‎20-09-2012

Re: Error code 1014


mikey666 wrote:

hi kep getting Error code 1014 when signing up  for free trail read other pages tied other cards i got money in bank please help


Hi mikey666,

 

Thanks for getting in touch with us. Customers usually experience this error message if their details are entered incorrectly or if the NOW TV account details and bank details don't match.


Please make sure of the following:

 

  • The name on your bank card matches your NOW TV details
  • The address is the same on your card as your NOW TV account
  • You have sufficient funds available in your account for the sign up (10p)

You can also follow this link to a good post with more details about signing up to the free trial.

 

I hope this helps!

 

SarahC

NOW TV Team

 

 

First Poster
lewiscostello
Posts: 1
Registered: ‎19-05-2013

Re: Error code 1014

i keep getting error code 1014 when my card details are working 100%, it worked on netflix so why wont it work on here

NOW TV Team (Retired)
Zaheer-H
Posts: 918
Registered: ‎17-07-2012

Re: Error code 1014

Hi Lewiscostello,

 

Thank you for your post.

 

This error message usually happens if details are entered incorrectly or if the NOW TV account details and bank details don't match.


Please make sure of the following:

 

  • The name on your bank card matches your NOW TV details
  • The address is the same on your card as your NOW TV account
  • You have sufficient funds available in your account for the sign up (10p).

Thanks,

 

Zaheer

 

NOW TV Team