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Rookie
Dschrodes
Posts: 1
Registered: ‎14-03-2013

Contact telephone number for nowtv

I want to speak to someone in customer services and need a phone number
NOW TV Team (Retired)
Igor-Z
Posts: 1,479
Registered: ‎20-09-2012

Re: Contact telephone number for nowtv

Hi Dschrodes,

 

Thanks for your post.

 

Unfortunately, NOW TV does not have a contact number as we operate only online.

 

You can however contact us by emailing or coming on to our Live chat option.

 

 

Kind Regards

 

 

Igor

 

NOW TV Team

Occasional Poster
LittleRaeJay
Posts: 11
Registered: ‎03-03-2013

Re: Contact telephone number for nowtv

http://www.whois.com/whois/nowtv.com

 

This contains a few phone numbers you could try, mate.

Whizz Kid
walkerx
Posts: 379
Registered: ‎15-10-2012

Re: Contact telephone number for nowtv


LittleRaeJay wrote:

http://www.whois.com/whois/nowtv.com

 

This contains a few phone numbers you could try, mate.


The numbers in the link are not relevant and as mentioned NowTV is online support only - this means support is given via the website using the forum, live chat, the contact us section in your account area and via twitter.

 

regards

Walkerx

 

Owner of BT and Retail Humax Youview Boxes

Walkerx

NowTV Customer using Roku 3, NowTV Box and Youview (BT/Retail) Boxes
First Poster
sean223
Posts: 1
Registered: ‎12-04-2013

Re: Contact telephone number for nowtv

how can i cancel my account  when there is no manage my account link

NOW TV Team (Retired)
Igor-Z
Posts: 1,479
Registered: ‎20-09-2012

Re: Contact telephone number for nowtv

Hi Sean223,

 

Thanks for your post.

 

We appreciate you taking some time out to contact NOW TV.

 

Unfortunately, NOW TV does not have a contact number.

 

We are sorry that you wish to cancel your subscription with NOW TV. If there is any questions that you want answered or anything that you would like help with please let us know.

 

In the meantime below is the process for cancellation as you requested.

 

You can cancel your Sky Movies pass by signing in and going to the 'My Account' section of the NOW TV website.

 

Click on Manage My Payments and uncheck the Auto renewal box and you will not be charged further.

  

Hope this helps

 

Regards

 

Igor

 

NOW TV Team

 

 

 

 

First Poster
Robgarrity14
Posts: 1
Registered: ‎11-05-2013

Re: Contact telephone number for nowtv

I paid 10 to watch boxing and it's still saying buy a day pass on my xbox
NOW TV Team (Retired)
Munira-D
Posts: 673
Registered: ‎31-08-2012

Re: Contact telephone number for nowtv

Hi Robgarrity14,

 

Apologies to hear this. 

 

In regards to the Sky Sports Day Pass, are you able to sign in to your account on a PC or Mac and click on My TV, here you should be able to see whether the day pass has been purchased. 

 

If you can see the Sky Sports Day Pass on your PC or Mac, then please try these steps on your Xbox 360:

 

1. Delete the NOW TV app

2. Clear your Xbox 360's cache

3. Restart the Xbox 360 and re-install the NOW TV app

 

Hopefully this will refresh the app and the day pass will appear for you to activate it.

 

Regards,

 

Munira

NOW TV Team

First Poster
Nicnic24
Posts: 2
Registered: ‎17-05-2013

Re: Contact telephone number for nowtv

Hello I'm trying to start a free trial... But it says erorr no paymeny
First Poster
Nicnic24
Posts: 2
Registered: ‎17-05-2013

Re: Contact telephone number for nowtv

I can't start my free trail