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homer3570
Posts: 1
Registered: ‎17-01-2014

Carling free sports passes

I followed instructions from the carling.com/nowtv page to activate pass , it said to input card details (you will not be charged) , but I have checked and £10 has been taken from account .How will I be re-imbursed with my money?

NOW TV Team
Simon-J
Posts: 1,590
Registered: ‎20-09-2012

Re: Carling free sports passes

Hi Homer3570,

 

Thanks for posting.

 

I'm sorry to hear your Carling code was not applied. Can I ask if the code was entered on the offer page during sign up? - This should be the page right after your card details ar entered.

 

If you would like us to look into this for you, you can contact us directly via the Contact Us page so that we can access your account and help you get this issue resolved. 

 

Thanks

 

Simon

NOW TV Team

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