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Anonymous User
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Device Management - Removing Devices

So I have 4 Devices listed and I have tried deleting some old ones to replace with new ones and the pop up appears at the top to say it was removed but they still show below and I cannot add a new device!

 

Annoying!

1 ACCEPTED SOLUTION
Anonymous User
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Hi Jayjay66,

 

Thanks for your post.

 

Sorry to hear you're having trouble trying to remove and add devices.

 

An email will be sent to you shortly regarding this.

 

Thanks,

Sabrina

NOW TV Team

View solution in original post

414 REPLIES 414
Anonymous User
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Thanks. All sorted now.
Anonymous User
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Hi I am having same issue. 4 devices registered, tried to remove one, website says removed but nothing removed and wont allow me to add

Anonymous User
Not applicable

Hi @Anonymous User 

 

This has been resolved for you now.

 

Please try to add the devices you wish to view on.

 

If you have any issues please do not hesitate to contact us.

 

Regards

 

Ranj

NOW TV Team

Anonymous User
Not applicable

Hi 

 

I am having similar issues removing my PC device so that I can register my chromecast, I had already deleted my Motorola Phone and then my original PC device was in my devices??? It will not be deleted.

 

Thanks

Anonymous User
Not applicable

Hi @Anonymous User and @Anonymous User 

 

Sorry to hear you're still experiencing the device change issue.

 

This shouldn't be happening anymore.

 

Are you both using PC's or laptops when trying to remove the devices from your accounts?

 

Thanks,

Sabrina

NOW TV Team

Anonymous User
Not applicable

Hi Sabrina

 

I am still having issues with deleting my PC from NOW TV.

 

I am using a PC and have tried both Google Chrome and Windows Explorer but no joy

 

regards

 

DougieJ

Anonymous User
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hi i am having the same issue it will not remove any devices   but the message still pops up saying it has been removed.

Karl-F
Community Manager
Community Manager

Hi @Anonymous User , 

 

Thanks for getting in touch. 

 

I have sent you an email regarding this. 

 

Thanks, 

Karl 

NOW TV Team

Anonymous User
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Hi I'm having the same problem. If someone could help me remove a device I would appreciate it

Lucy w
Anonymous User
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i am  having great  difficulty in rmovingnow tv from  my ps3