19-08-2014 21:58
So I have 4 Devices listed and I have tried deleting some old ones to replace with new ones and the pop up appears at the top to say it was removed but they still show below and I cannot add a new device!
Annoying!
Solved! Go to Solution.
20-08-2014 21:53
Hi Jayjay66,
Thanks for your post.
Sorry to hear you're having trouble trying to remove and add devices.
An email will be sent to you shortly regarding this.
Thanks,
Sabrina
NOW TV Team
05-10-2014 19:25
05-10-2014 18:53
Hi I am having same issue. 4 devices registered, tried to remove one, website says removed but nothing removed and wont allow me to add
05-10-2014 19:19
Hi @Anonymous User
This has been resolved for you now.
Please try to add the devices you wish to view on.
If you have any issues please do not hesitate to contact us.
Regards
Ranj
NOW TV Team
08-10-2014 10:03
Hi
I am having similar issues removing my PC device so that I can register my chromecast, I had already deleted my Motorola Phone and then my original PC device was in my devices??? It will not be deleted.
Thanks
08-10-2014 12:25
Hi @Anonymous User and @Anonymous User
Sorry to hear you're still experiencing the device change issue.
This shouldn't be happening anymore.
Are you both using PC's or laptops when trying to remove the devices from your accounts?
Thanks,
Sabrina
NOW TV Team
08-10-2014 14:06
Hi Sabrina
I am still having issues with deleting my PC from NOW TV.
I am using a PC and have tried both Google Chrome and Windows Explorer but no joy
regards
DougieJ
17-10-2014 17:37
hi i am having the same issue it will not remove any devices but the message still pops up saying it has been removed.
17-10-2014 20:27
Hi @Anonymous User ,
Thanks for getting in touch.
I have sent you an email regarding this.
Thanks,
Karl
NOW TV Team
17-10-2014 23:04
20-10-2014 18:05
i am having great difficulty in rmovingnow tv from my ps3