Device Management - Removing Devices

[Anonymous User]

So I have 4 Devices listed and I have tried deleting some old ones to replace with new ones and the pop up appears at the top to say it was removed but they still show below and I cannot add a new device!

Annoying!

[Anonymous User]

Hi i have just piaded for the entertainment package on now tv, but can do active my devices it says all are used but on my account there all unused. can u reset so i can set up all 4 again please.

[Anonymous User]

Good day,

i am currently having the same problem.

At the moment I only have1 device registered but whenever i try to use my ipad mini, it says that i have too many device registered.

[Anonymous User]

Hi @Anonymous User

Thanks for your post and sorry about the delayed reply.

I believe your issue is now sorted.

If there's anything else, please let us know 🙂

Birgit

NOW TV Team

[Anonymous User]

Any chance someone can sort my issue i posted last week?

[Anonymous User]

Hi @Anonymous User

Very sorry about that 😞

I'll get this looked into and email you shortly.

Birgit

NOW TV Team

[Anonymous User]

Thanks Birgit, that's sorted it! 😊

[Anonymous User]

I'm having the same problem - can't remove any devices 😕

[Anonymous User]

Hi @Anonymous User 

Thanks for posting and sorry to hear you're having issues with removing a device.

This has now been sorted for you and you can add you desired device to your account.

Regards

Ranj

NOW TV Team

[Anonymous User]

HI i am having same problem my account online is saying unused slots on all 4 devices but when i got to active my now tv box(as i have just paided for entertainment package) it saying maximum devices registered please help. 

[Anonymous User]

Hi @Anonymous User 

Thanks for your post.

I have heard that your issue is now resolved. If you need further assistance, please let us know 🙂

Cheers,

Birgit

NOW TV Team